While watching Netflix no one likes to be facing errors and app crashes. But if you are getting u7363-1260-8004b823 – Error on Netflix. Then the easiest way to fix u7363-1260-8004b823 is below.
Why is Netflix showing u7363-1260-8004b823 Error
Netflix Error Code U7363-1261-8004B82E occurs mainly due to MS Silverlight, it gets triggered when the browser that you are using tries to make use of the older version of Microsoft Silverlight. However, the issue can also be caused by a corrupted file of the Netflix app (if the error is encountered with the Windows Store Netflix app).
How to Fix Netflix Error Code U7363-1261-8004B82E
If you’re currently facing similar issue with the error code U7363-1261-8004B82E, follow the below mentioned steps to solve it completely. There are 3 easiest ways to fix Netflix u7363-1260-8004b823 Error :
- Install the latest version of Silverlight
- Delete the mspr.hds file.
- Uninstall and reinstall the Netflix app
Uninstall and reinstall the Netflix app
If you experience the error code U7363-1260-8004B823 on your Windows computer, it typically points to an issue with stored information or settings. This is the best and fastest way to solve this error by my experience. Follow the troubleshooting steps below to resolve the issue.
Follow these steps to Install Netflix App
- From the Start menu, type Netflix.
- Right-click on or tap and hold the Netflix app.
- A popup will appear. Select Uninstall.
- Select Uninstall again.
Follow these steps to Reinstall the Netflix app
- From the Start menu, select Store.
- Select Search from the upper right corner of the screen.
- Type Netflix in the search box and press Enter.
- Select Netflix from the results.
- Select Install.
- Once installation is complete, launch the app and try Netflix again.
Install the latest version of Silverlight
Some users have managed to eliminate the error code U7363-1261-8004B82E after updating Microsoft Silverlight to the latest version.
Normally, Microsoft Silverlight should automatically get updated to the latest version via WU (Windows Update). However, since the update is not considered important, Windows might prioritize other updates first.
Deleting the mspr.hds file
This method was mostly reported to be reported on Windows 8 computers. It involves deleting the mspr.hds file from the Windows drive. This file is used by Microsoft PlayReady, which is a Digital Rights Managementg (DRM) program that most online video streaming services use (including Netflix). Deleting the mspr.hds file will force Windows to create a new clean one which will eliminate any errors caused by corruption.
How to delete the mspr.hds file:
- Press Windows key + E to open up File Explorer.
- Access your Windows drive (usually, it’s C:).
- Access the search box in the top-right corner of the screen, type mspr.hds and hit Enter to commence the search.
- Wait until the search is finished, then select all mspr.hds occurrences, right-click on one of them and select Delete.
- Reboot your computer, try Netflix again and see if you managed to resolve the U7363-1261-8004B82E error code.
If you’re still encountering the same error, move down to the final method.
If you wish to update Microsoft Silverlight via WU, press Windows key + R to open a Run box and type “ms-settings:windowsupdate” for Windows 10 or “wuapp” for an older Windows version and hit Enter. In the Windows Update screen, click on Check for updates and then follow the on-screen prompts to install every pending update (including the pending ones).
If you want to avoid installing every pending update (although we advise you to do this), you can manually download & install the latest Microsoft Silverlight version you can do so from this link (here).
If this method wasn’t effective in allowing you to get past the erreur u7363-1260-8004b823, continue to solve 錯誤碼： u7363-1260-8004b823 this error of netflix.
The Netflix Error code M7363-1260-00000026 occurs when there’s a browser problem with your device. Netflix has so many errors and it can ruin your online viewing experience.
So today I’m going to fix the Netflix Error Code M7363-1260-00000026. Netflix also officially acknowledges this error code and is also documented on its official website.
Netflix streaming media is usually a smooth Google Chrome experience, whether it’s on Mac, Windows or Linux. Some users, however, end up receiving the error code M7363-1260-00000026 and can not enjoy the experience of Netflix.
What’s Causing Netflix Error Code M7363-1260-00000026?
This Error occurs on both window and Linux operating system. It’s mostly about your computer’s browser configurations. This Error code M7363-1260-00000026 occurs when:
- You’re using Private Browsing.
- The page you’re using needs to be refreshed.
- You don’t have sufficient storage on your computer.
- The Widevine Content Decryption Modules in the chrome browser isn’t updated or is disabled.
- The profile of Google Chrome is corrupt.
How to Fix Netflix Error Code M7363-1260-00000026?
Now it’s time to resolve the problem because you have a clear indication of what this mistake is and the possible reasons behind it. Listed down below are some of the best workarounds we could scavenge from the internet that might help you deal with the Netflix Error Code M7363-1260-00000026.
Solution 1: Update the Widevine for Google Chrome
Widevine is Google Chrome’s digital rights management component that is used to encrypt and secure distribution of licenses. It also plays a role in protecting any consumer device from the playback of a video. Netflix relies on Widevine for browser playback and you may be prompted with this error if the module is missing or outdated.
- Type chrome://components/ on the chrome address bar
- Scroll down near the bottom of the page and find the Widevine Content Decryption Module.
- Click on check for updates, update it if any.
- After making changes, restart your computer and try to start Netflix again. See if the message of error has gone away.
Solution 2: Clear Chrome Browser Cache
If you used chrome, It stores information from your visiting websites, including Netflix.com. If the stored information runs counter to your current Netflix profile, the site may stop working and display the Error Code M7363-1260-00000026 instead.
- Open Chrome on your browser
- Click on three dots in the browser’s top right corner
- Click More tools > Clear browsing data
- Select the time range and check cookies and other website data and cached images and files
- Click Clear data.
See your error is fixed or not if not then go to the next solution.
Solution 3: Clearing the Browser’s local storage
Netflix needs some space on your hard drive to continue streaming your video. It won’t stream some video if you don’t have any extra space. You can clear your disk by cleaning up. Restart your laptop and attempt to launch the platform again after cleaning your disk.
- Press Windows + E and select the drive which you want to clean.
- Right-click it and select Properties.Save
- In the properties, select the General tab and click Disk Cleanup.
Solution 4: Change the Browser Profile
If the above methods above are not working, you can try using a new profile and see if it works. Keep this solution as your last resort as you lose all your favorites and bookmarks in this process. Make sure that your profile settings are saved against your Gmail ID so that you can always log back your profile and load all your items without any loss.
- Click on Profile icon >> Manage People
- Click Add Person and log in with another profile
- Go to Menu > Settings
- Under the People, click on Turn Off to disable sync
- Log in to your New profile and restart chrome
Solution 5: Reset the Chrome Settings as Default
If an extension changes your configurations or prevents Netflix from playing videos, resetting Chrome’s default settings can solve the Netflix Error Code M7363-1260-00000026 issue. Note that your bookmarks or passwords will not be deleted from this process.
- Launch Chrome
- Click on three dots in the browser’s top right corner
- Scroll down and select Advanced
- Select Restore settings to their original defaults
- Click Reset Settings